DesignTerus Privacy Policy

DesignTerus (“we”, “our”, “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and related services (the “Platform”).

A. Information We Collect

We may collect the following types of information:

A1. Personal Information

• Full name
• Email address
• Phone number
• Billing and shipping addresses
• Payment information (processed securely by third‑party payment providers)
• Identity verification documents (if required for seller or supplier accounts)

A2. Account & Profile Information

• Username, profile picture, and bio
• Design uploads, purchase history, and saved designs
• Communication preferences

A3. Transactional Data

• Order details and purchase history
• Supplier payment records
• Design licensing or monetization agreements

A4. Technical Data

• IP address
• Browser type and version
• Device information and operating system
• Pages visited, time spent, and navigation patterns (via cookies and similar tracking technologies)

A5. User‑Generated Content

• Uploaded designs, text, or other content shared on the Platform
• Public comments and messages

B. How We Use Your Information

• Provide, operate, and improve the Platform
• Process orders, payments, and deliveries
• Enable custom design tools and storage of your creations
• Facilitate buyer–supplier communication and transactions
• Prevent fraud, enforce our terms, and protect our community
• Send service‑related updates, promotional offers, and newsletters (you may opt out anytime)
• Comply with legal obligations

C. Sharing of Your Information

• Suppliers and Sellers: To fulfill your orders or collaborate on designs
• Service Providers: For payment processing, hosting, analytics, shipping, and marketing
• Legal Authorities: When required by law or to protect rights, safety, or property
• Business Transfers: If we merge, sell, or transfer parts of our business
• Public Areas: Content you choose to make public (e.g., design listings) will be visible to all users

We do not sell your personal data to third parties.

D. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tools to:

• Keep you signed in
• Remember your preferences
• Analyze site traffic and usage patterns
• Deliver relevant advertisements

You can manage or disable cookies in your browser settings, but some features may not work properly.

E. Data Retention

We retain your personal data only for as long as necessary to:

• Provide the services you requested
• Comply with legal, tax, and accounting requirements
• Resolve disputes and enforce agreements

When no longer needed, your data will be securely deleted or anonymized.

F. Your Rights

Depending on your jurisdiction (including the Personal Data Protection Act 2010 of Malaysia), you may have the right to:

• Access the personal data we hold about you
• Request corrections to inaccurate or incomplete data
• Withdraw consent to data processing
• Request deletion of your data (subject to legal obligations)

To exercise these rights, contact us (see Contact Us).

G. Data Security

We implement industry‑standard security measures to protect your data, including encryption, firewalls, and secure servers. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.

H. International Data Transfers

If you access our Platform from outside Malaysia, your data may be transferred and processed in countries with different data protection laws. We ensure appropriate safeguards for such transfers.

I. Third‑Party Links

Our Platform may contain links to third‑party websites. We are not responsible for the privacy practices or content of these external sites.

J. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be notified via email or Platform announcements. Your continued use of the Platform constitutes acceptance of the updated policy.

K. Contact Us